What is Application Performance Monitoring?
The ability to monitor performance in modern, cloud-native environments goes beyond just system availability and service performance. With Application Performance Monitoring (APM) and check service status tools, organizations can enhance user experiences at the scale of everyday computing through automatic and intelligent observability.
What is APM?
APM (application performance monitoring) involves monitoring software and telemetry data to track important performance metrics of a software application. This helps ensure the system stays available, optimizes service performance and response times, and enhances user experiences so they don’t ask questions like, “Is Rust not working?”.
Typical use cases for monitoring include mobile apps, websites, and business applications. However, in today’s digital world, monitoring use cases have expanded to cover services, processes, hosts, logs, networks, and end-users who access these applications. This includes a company’s employees and customers.
Why do we need APM?
APM tools are helpful for digital teams in monitoring and managing the various factors that affect the performance of an application. If teams don’t use these tools, they may find it challenging to identify and fix the numerous issues that may arise. This can result in a poor user experience, causing customers to become dissatisfied and abandon the application.
Applications have become critical to our daily lives as we use them to shop, watch TV shows and movies, connect on social media, manage our finances, and work from home.
However, when these apps crash, load slowly, or fail to load, users get frustrated, and it can negatively impact the business by damaging its brand or causing a loss of revenue. Similarly, when internal business applications start to malfunction, it can lead to reduced employee productivity.
Digital teams need help identifying the underlying reason for a problem with the application’s performance. The possible causes are diverse, including coding mistakes, slower database functioning, poor hosting or network performance, conflicts with the operating system, and the device used to access the application, all of which can lead to decreased performance.
Although they may appear straightforward, modern applications like mobile apps, websites, and business apps are intricate. They consist of millions of lines of code, incorporate numerous digital services and open-source solutions, and operate in containerized environments across diverse cloud services.
Application Performance Monitoring (APM) is an invaluable tool for digital teams that want to identify and proactively fix any issues with their applications. It helps ensure a smooth user experience, keeping customers satisfied and preventing revenue losses.
APM tools are also beneficial for improving employee productivity by monitoring the performance of internal business applications. With these insights into how the application functions, teams can improve its speed, reliability, and scalability while increasing customer satisfaction and loyalty.
Application Performance Monitoring will help companies stay ahead of the competition in today’s ever-evolving digital world.